Uber keeps rolling out new safety features for drivers and passengers.
Just a few months ago, Uber introduced a 911 button and a way to share your trips to trusted contacts. On Wednesday, the ride-sharing app added hands-free features for drivers picking up riders, better data privacy, and automated crash detection.
As part of a laundry list of safety improvements, Uber CEO Dara Khosrowshahi talked about making Uber trips safer for both passengers and drivers. A passenger killing in China on the ride-hailing app Didi last month has shaken up the ride-sharing community and revived conversations about driver background checks, customer support, and other safety issues.
Voice-activated commands will let drivers pick up passengers without clicking through the app, hopefully resulting in less distracted driving. They also have access to an emergency button and the in-app safety "toolkit," just like passengers.
As an update for both drivers and passengers, Uber made a change in how address and location data is stored and logged. Instead of exact addresses, it's been anonymized. Now the driver (and passenger) can only see a general area of where a trip started and ended. This was something Uber's been testing for months to keep personal info out of the app.
Here's what that looks like from the driver's app:
Another feature for both drivers and passengers is "Ride Check." If the app senses you haven't moved in a while or were in a possible crash, the new portal will pop up on the Uber app and check that you're OK.
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