AdvertorialMaking travel safer for each other: Uber Intercity is easing people into longer ridesSynopsis
Uber Intercity has been helping people travel without compromising on safety and convenience. Whether you are travelling solo or with your family, the options of Uber Intercity Go, Premier and XL ensure that everyone can be safely accommodated. Additionally, the return trip facility on Uber Intercity has made it a preferred option for short travels and one-day trips!
What goes into stepping out of our homes in the current times? A long checklist that begins with making sure our masks are on, ensuring our priced pocket sanitisers are easily accessible in our bags. In these times, it has been a challenge to become comfortable with stepping out, even for necessary errands. According to a recent report , Indians are most concerned about travelling by public transportation and visiting crowded places. And it is these concerns that have pushed people to prefer safer and more reliable means of transport like Uber.
Uber has been helping frontline workers get to work during the lockdown, and now that more people are stepping out for errands or work, the company is continuing to offer convenient, safe and affordable transport options.
For those looking to travel outside the city, Uber’s Intercity service ensures people can do so in the safest possible way. With over 500+ routes available on Uber Intercity, riders can travel to popular destinations for weekend getaways, staycations, or simply take an adventurous road trip. After the lockdown, intercity travel on Uber’s platform is witnessing higher growth than pre-covid levels for many routes including Delhi – Chandigarh, Bangalore – Mysore, Chandigarh – Kasauli, Mumbai – Nashik, to name a few.
Booking an intercity ride is as simple as booking a regular trip on Uber. Once you open your Uber app and enter your destination, you’ll be able to see the Uber Intercity option pop up on your screen. After choosing your car type and checking your estimated fare, you can get moving.
But what are the steps that Uber is taking to ensure its a safe and reliable mode of commute?
Pioneering the safety screen and investing in safety supplies
The biggest concern riders will face while travelling in cabs is the fear of coming in contact with the driver. This is not only a threat to the rider but also to the driver and to ensure the safety of both, Uber pioneered a unique safety screen – a roof to floor plastic barrier to separate the two parties. Uber has prioritised the installation of this safety barrier with more than 43,000 cars already donning this feature. In addition to this, Uber also allocated USD 50 million globally for the purchase and supply of masks, gloves, sanitisers and disinfectant sprays for the drivers. In India, Uber has sourced more than 3 million three-ply face masks, 1.2 million shower caps for Moto riders and distributed 200,000 bottles of disinfectants and 200,000 bottles of sanitisers to drivers.
Mask On, Always
Uber has built a new product experience to help protect everyone using the app. This includes multiple layers of rider and driver accountability including a mandatory mask-policy for both the driver as well as the rider. The new Go Online Checklist and Mask Verification feature for riders and drivers ensures that before they go online, they’re asked to confirm, via a new Go Online Checklist, that they’ve taken certain safety measures and are wearing a mask. The new technology verifies if the driver or rider is wearing a mask by asking them to take a selfie.
As people move into the new normal, Uber’s goal is to encourage a sense of shared responsibility where Uber, along with riders, and drivers play an important role in keeping each other safe. The campaign #SaferForEachOther addresses concerns riders might have regarding the safety and hygiene of other riders and those who are looking for visible markers of protection. This includes driver-training on disinfecting vehicles, sharing expert health advice in-app which was developed in consultation with WHO with riders and drivers to dispel any myths, follow best practice and play an active role in keeping themselves and those around them safe. These help build the confidence travellers need when they want to undertake intercity or long-distance travel.
All these safety features have made it easier for people to step outside and get acclimatized to the new normal. The availability of these features have played a key role in making more and more people consider Uber Intercity for long-distance travel, whether it is to visit family or take a break over the holidays. Uber Intercity has been helping people travel without compromising on safety and convenience. Whether you are travelling solo or with your family, the options of Uber Intercity Go, Premier and XL ensure that everyone can be safely accommodated. Additionally, the return trip facility on Uber Intercity has made it a preferred option for short travels and one-day trips!
In addition to ensuring safe and secure travel, Uber is also trying to ease people in this transition. The brand is educating people on the safety precautions that the rider, driver and Uber have been taking. They recently organised a Virtual Panel Discussion on ET Travelworld to answer all the FAQs on stepping out in the current times and highlighted the steps that Uber has been taking to ensure a safe and smooth transition into the new normal.
At this event, Prabhjeet Singh – President, India and South Asia, Uber, spoke about how the brand is entering this new normal themselves. “As a platform that has been built around the core theme of mobility, where we have encouraged people to travel independent of who they are, what background they come from; the platform has encouraged and empowered them. But COVID-19 has had us rethink everything. When the lockdown happened, and when COVID-19 cases started increasing, we actually told people to travel only if it was necessary. But now, as the economy has re-opened, as we have protocols in place, people are beginning to step out. We are on standby to support consumers,” he said.
With all these safety measures in place and the ability to bring riders and drivers together to think about each others’ safety and security, Uber has truly found an empathetic and effective way of making rides #SaferForEachOther, helping people step out and travel in the new normal. Uber is currently running a promotional offer where riders can get 15% off upto INR 200 on their first Intercity trip using the code, USEIC15.
(This article is generated and published by ET Spotlight team. You can get in touch with them on email@example.com)